Terms of Service

Welcome to Rangai Putai! These Terms of Service (“Terms”) govern your use of our website rangaiputai.in and all related services provided by our team including Interior Painting, Exterior Painting, Wood Polishing, Waterproofing, Home Cleaning, and other home improvement work in and around Lucknow, Uttar Pradesh.

By accessing or using Rangai Putai’s website, you agree to follow these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services or website.

1. Eligibility

• You confirm that you have the full legal authority to enter into a binding contract and provide accurate details for service bookings.
• By using Rangai Putai in Lucknow or nearby areas, you represent that all the information submitted is true, complete, and up-to-date.

2. Account Creation & Booking Policy

• When booking any painting, waterproofing, polishing, or home service, provide correct personal information, property address, and service details.
• You are responsible for maintaining the confidentiality of your account credentials (username, password, OTP, etc.).
• Any unauthorized use or suspicious activity must be reported immediately at contact@rangaiputai.in.
• Rangai Putai reserves the right to cancel or reject bookings that appear invalid, incomplete, or fraudulent.

3. Service Use & Customer Responsibilities

Our professional team at Rangai Putai strives to provide reliable, high-quality painting and home improvement services throughout Lucknow. When using our services, customers agree to:

• Provide clear and safe access to the worksite (rooms, walls, furniture, etc.) for painters and technicians.
• Ensure electricity and water supply are available if required for project completion.
• Not misuse the website, provide false reviews, or share misleading information.
• Communicate politely and professionally with staff and contractors.
• Comply with all safety and hygiene protocols during the service visit.

4. Pricing, Payments & Refund Policy

All prices for painting and home services in Lucknow are displayed transparently on rangaiputai.in or communicated during quotation. Payments are accepted through secure online gateways or in approved offline modes. By confirming your booking, you agree to the pricing and payment terms provided.

• Full or partial payment may be required before starting a project depending on the work scope.
• Refunds are handled on a case-by-case basis as per our Refund & Cancellation Policy.
• No refunds will be provided for completed projects unless there is a verified quality issue recognized by Rangai Putai.
• Any disputes regarding payments must be raised within 7 days of service completion.

5. Quality Assurance & Warranty

We use branded materials and trained professionals to deliver premium-quality painting and polishing work in Lucknow. Certain services may include a workmanship warranty (duration varies by project). Warranty claims will be honored only when maintenance instructions are followed and payment is complete.

6. Limitation of Liability

While Rangai Putai strives for 100 % satisfaction, unforeseen conditions (structural damage, existing wall issues, or weather interruptions) may impact outcomes. Our liability is limited strictly to the service charges paid for the affected booking. We are not responsible for indirect losses, property damage caused by customer negligence, or third-party delays.

7. Termination, Suspension & Cancellation

• Rangai Putai reserves the right to cancel bookings or suspend accounts if the user violates these Terms or engages in fraudulent activity.
• Customers may cancel bookings as per our cancellation policy, provided adequate notice is given before the project start date.
• Repeated cancellations or misuse of offers may result in account termination.

8. Use of Third-Party Tools & Services

We may rely on third-party vendors for payment processing, logistics, analytics, or advertising (e.g., Google Analytics, Razorpay, social-media platforms). While we select trusted partners, Rangai Putai is not liable for any issues, downtime, or breaches arising from third-party systems. Users should review third-party privacy and terms before engaging with them.

9. Intellectual Property Rights

All content on rangaiputai.in including logos, text, designs, graphics, and images is owned by or licensed to Rangai Putai. Unauthorized copying, redistribution, or reproduction of our materials is strictly prohibited.

10. Privacy & Data Protection

Your privacy matters to us. Personal data collected through our website or offline interactions is used solely for booking management and service enhancement. For details, please read our Privacy Policy.

11. Updates to These Terms

Rangai Putai may update these Terms of Service from time to time to reflect new features, business changes, or legal requirements. The revised version will be posted on rangaiputai.in with an updated “Last Revised” date. Continued use of our services implies acceptance of the modified Terms.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes or legal matters shall fall under the exclusive jurisdiction of courts located in Lucknow, Uttar Pradesh.

13. Contact Information

For queries, clarifications, or feedback related to these Terms of Service, please reach out to us:

• Email: contact@rangaiputai.in
• Website: rangaiputai.in
• Business Address: Rangai Putai, Lucknow, Uttar Pradesh, India